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Privacy Policy

Last updated: 23 July 2026

Privacy Policy - Pharmacy Weight Loss Honley

Pharmacy Weight Loss Honley
GPhC Registration No: 9012511
Last Updated: July 2026

We are committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, why we collect it, and how it is handled when you use our online pharmacy weight loss clinic.

Who We Are

Pharmacy Weight Loss Honley is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Honley and across the UK. We are the data controller responsible for your personal information. Once your consultation is approved by our pharmacist, we aim to dispatch your medication within 1 working day.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of information:

Personal details: Full name, date of birth, address, email address, and phone number.

Health information: Medical history, current medications, weight, BMI, and any other clinical information required to assess your suitability for weight loss treatment. This is classified as special category data and is handled with the highest level of care.

Payment information: Transaction data processed securely through our payment provider. We do not store full card details.

Technical data: IP address, browser type, device information, and pages visited on our website, collected automatically when you browse our site.

How We Use Your Data

We use your information to deliver our pharmacy services safely and legally. Our lawful bases for processing include legitimate interests, legal obligation, and the provision of healthcare services.

Specifically, we use your data to: process and fulfil your medication orders, conduct clinical assessments and ensure patient safety, communicate with you about your treatment, comply with our legal and regulatory obligations as a GPhC registered pharmacy, and improve our services and website functionality.

We will never sell your personal data to third parties for marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies to keep the website functioning correctly, analytical cookies to monitor site performance and usage, and functional cookies to remember your preferences. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Data with Third Parties

We only share your personal data where necessary and with appropriate safeguards in place. Your information may be shared with:

Dispensing and fulfilment partners: To process and deliver your medication securely.

Payment processors: To handle transactions safely and securely.

Healthcare professionals: Where clinically necessary, such as communicating with your GP if required for patient safety.

Regulatory bodies: Such as the GPhC or NHS, where we are legally required to do so.

All third parties we work with are required to handle your data in accordance with UK GDPR and applicable data protection law.

Data Retention

We retain patient records in line with NHS and pharmacy regulatory guidance. Clinical records are generally kept for a minimum of eight years from the date of last treatment for adults, and longer for children. Financial records are retained for six years in line with HMRC requirements. After the applicable retention period, your data is securely deleted or anonymised.

Data Security

We take data security seriously and use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or disclosure. All data is stored on secure servers within the UK or European Economic Area.

Your Privacy Choices

Under UK GDPR, you have rights in relation to your personal data. You may request access to the data we hold about you, ask us to correct inaccurate information, request deletion of your data where appropriate, object to or restrict certain types of processing, and request a copy of your data in a portable format. To exercise any of these rights, please contact us directly using the details below. We will acknowledge and aim to resolve all data-related enquiries within 48 hours.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Honley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.